Thank you for your interest in my website. Due to the introduction of the GDPR, I will now inform you in detail about how I handle your personal data.

Processing of your personal data
My website is basically designed so that you can visit it without me collecting any personal data from you. I will only collect personal data if you give me your express consent to do so. You can therefore visit my website without providing any personal data. Saved
only access data is stored in so-called server log files, such as the name of the requested file: Name of the requested file, date of access and the amount of data transferred and the requesting provider. This data is analysed exclusively to ensure trouble-free operation and to improve the service and does not allow me to draw any conclusions about your personal data. Personal data will only be stored by me if you give me your express consent to do so. This personal data will never be passed on to third parties unless I am legally obliged to do so and will only be used to answer your enquiries, process contracts and for administration purposes. As a customer, you have the right to revoke any consent you have already given at any time for the future. Data processing is based on the legal basis of Art. 6 of the GDPR.

1)
Right to information, correction, deletion
You will be informed about the personal data stored about you at any time upon written request. Please address your enquiries to:

Ketabi Pour Center
owner:
Seyed Ketabi Pour (call name: Reza)
GRIECHENGASSE 2/5/23 A-1010 Vienna
Phone: 0043/ (0) 1 - 99 060 82
Mobile: 0043 (0) 664/9195821
Mail: office@ketabipour.com
https://www.pourharmony.com

In the event that the data I have stored about you is incorrect, please let me know. I will correct it immediately and inform you accordingly (right to information, access and rectification). If you no longer wish your data to be processed by this company, please inform me in writing (right to erasure). I will then delete your data immediately and inform you accordingly. Should the deletion of your data conflict with mandatory legal provisions, you will be informed accordingly. The request for deletion remains unaffected for billing and accounting purposes. Right to withdraw your consent to data processing. Many data processing operations are only possible with your express consent, as shown above. You can withdraw your consent at any time. In this regard, I require an informal notification by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

2)
Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data if there are reasons for doing so.

Newsletter
If you register for my newsletter, you agree that I may use your address data to send you my newsletter on a regular basis. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time. You can unsubscribe via a link in the newsletter itself or at any time by sending an email to office@healing-academy.info. We use the newsletter to inform you about us and our offers. We use Newstroll to send our newsletter. If you register for our newsletter, the data you provide when registering for the newsletter will be transmitted to newstroll.de and stored there. After registering, you will receive an e-mail to confirm your registration ("double opt-in").

We use all data exclusively for sending the requested information and offers. Newstroll offers extensive possibilities for analysing how the newsletters are opened and used. These analyses are group-related and are not used by us for individual evaluation. NEWSTROLL is prohibited from selling your data and using it for purposes other than sending newsletters. NEWSTROLL is a German provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. You can find more information here: https://www.newstroll.de/informationen-fuer
newsletter-empfaenger/ Newstroll also uses the Google Analytics analysis tool and may integrate it into the newsletter.

3)
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Comments and media
When visitors post comments on the website, we collect the data displayed in the comment form, the visitor's IP address and the user agent string (which identifies the browser) to help recognise spam. An anonymised character string (also known as a hash) can be created from your email address and sent to the Gravatar service to check whether you are using it. You can find the Gravatar service's privacy policy here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

4)
If you are a registered user and upload photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors to this website could download photos stored on this website and extract their location information.

Cookies
I use cookies to make my website more user-friendly, effective and secure. A "cookie" is a small text file that I transmit via my web server to the cookie file of the browser on the hard drive of your computer. This enables my website to recognise you as a user when a connection is established between my web server and your browser. Cookies help me to determine the frequency of use and the number of users of my website. The content of the cookies I use is limited to an identification number that no longer allows any personal reference to be made to the user. The main purpose of a cookie is to recognise visitors to the website. If you write a comment on our website, this may constitute consent to store your name, e-mail address and website in cookies. This is a convenience feature so that you do not have to re-enter all this data when you write another comment. This
Cookies are stored for one year. If you have an account and log in to this website, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser. When you log in, we will set up some cookies to save your login information and display options. Login cookies expire after two days and cookies for the display options after one year. If you select "Stay logged in" when you log in, your login will be maintained for a fortnight. When you log out of your account, the login cookies will be deleted. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you have just edited. The cookie expires after one day. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. We use a consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents.

5)
ZOOM video telephony software
For video telephony services, we use the software ZOOM, from Zoom Video Communications Inc. with headquarters at 55 Alamaden Boulevard, 6th Floor, San Jose, CA 95113. If you use these services, Zoom will have access to the personal data that you provide directly to ZOOM and ZOOM will collect data about your interactions, use and experience with services. As the data controller, ZOOM is obliged to protect your privacy. Further information on this can be found in ZOOM's privacy policy at https://zoom.us/de-de/privacy.html.

Woocommerce
We collect information about you during the ordering process in our shop. While you visit our website, we record:
- Viewed products: Here we show you products that you have recently viewed.
- Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs
- Shipping address: We will ask you to provide this, for example to determine the shipping costs, before you place an order and will send you the order.
to be able to send you a newsletter. We also use cookies to keep track of the contents of your shopping basket while you visit our website.

6)
When you shop with us, we will ask you to provide information such as your name, billing and shipping address, email address and phone number, credit card details/payment details and optional account information such as username and password. We use this information for the following purposes:
- Sending information about your account and order
- Response to your enquiries, including refunds and complaints
- Processing of payment transactions and prevention of fraud
- Set up your account for our shop
- Compliance with all legal obligations, such as tax calculation
- Improvement of our shop offers
- Sending marketing messages if you want to receive them
When you create an account with us, we store your name, address, e-mail address and telephone number. This information will be used to complete payment information for future orders. We usually store information about you for as long as we need it for the purpose of collecting and using it and are obliged to store it. For example, we store order information for 7 years for tax and accounting purposes. This includes your name, email address, billing and shipping address. We also store comments or reviews if you choose to leave them. Members of our team have access to the information you provide to us. For example, both administrators and shop managers can access the following:
- Order information such as products purchased, the time of purchase and the shipping address and
- Customer information such as your name, email address, billing and shipping information.
Our team members have access to this information to process orders, make refunds and support you.

7)
We accept payments with Stripe. During payment processing, some of your data will be passed on to Stripe. Only information necessary for the processing or execution of the payment is passed on, such as the total purchase price and payment information. You can view the Stripe privacy policy here.

In order to process recurring payments, we store the name, billing address, shipping address, e-mail address, telephone number and credit card or payment details of customers.

Ketabi Pour
Griechengasse 2/5/23,
1010 Vienna
Phone: +43 (1) 990 60 82
Fax: +43 (1) 253 30 33 97 15
office@ketabipour.com

Amendment of this data protection notice

We will revise this data protection information in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on this website.

Last update: 28.04.2026